Tag: customer relationships
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Know Your Customers – Who Will Use The Solution
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One of the most common oversights in a failed product is a failure to know your customers. That may seem an obvious requirement. However, they tend to be misunderstood. We often build a solution without spending time understanding how the users will see it and their needs. It is not…
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Payment Strategies – Finding a Comfortable Time Frame For You And Customers
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One of the challenges all consultants face is setting up payment strategies for their customers. There is a need to keep revenue flowing while providing a reasonable amount of time for processing invoices. That is not as much a problem when there are multiple customers and they pay regularly. However,…