RB Consulting, Inc.

Technology works best when it is focused on business solutions
 

Helping You Build Software Solutions That Improve Your Business

We work with you to understand your business and deliver the best solution for your situation.

Planning And Design

Training And Team Building

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Custom Solutions

Questions We Can Answer

Information Technology (IT) is complex and moves fast. You have a business to run. We help you apply the latest established technologies to your business problems and provide a step up over the competition. Some of the questions we help you answer include the following:

  • How do I make my business more productive?
  • Where do I begin to build or buy a software solution?
  • What tools, applications, and sites are available to help my business run better?
  • How do I scale my business?
  • Where can I leverage technology to improve my business?
  • How do I build a team for my IT needs? (or should I?)

Custom Solutions Are Our Specialty

RB Consulting, Inc. aims to help you plan and design a cost-effective solution to your business problems.  To do so, we use our experience, including custom solutions for various industries.  These applications have been built for very small up to Fortune 500 companies across several lines of business.


Click Here To Schedule a Free 30-Minute Call to Discuss Your Problem and How We Can Help. 


The RB Consulting Approach

We start with a solid foundation.  That foundation is achieved through interviews about how you work and what you need to be better, faster, and cheaper.  Then we use our experience to offer reliable solutions.  Our approach is built on industry standards and best practices.  The team we use is custom designed to your needs and budget, focusing on crafting the best solution within the constraints you provide.  Our goal is to see you succeed beyond your expectations.

business solutionsWe provide custom software development and maintenance for large or small companies.  However, in all cases, our approach is to start small and manageable during requirements gathering and design.  Once the scope has been defined, we build a team designed to develop your vision efficiently.  Moreover, we have developed an extensive network of vendors to assist with projects as needed.  Thus, we can help you choose the right team without restricting the team to our resources.  This approach helps you go into a project confident that you have the right team for the project and your budget. Your success is our goal.  We believe that is the only way to earn your business properly.

Our Niche: We know the tools for the job…

Our approach is not tied to a single technology or stack.  Instead, we levetools for the jobrage our experience to match your needs rather than jam your needs into a particular stack.  This also makes it easy for us to work with the tools you already know and have invested in.  Thus, we meet you where your IT lives rather than ask you to accept a specific technology and solution.  Our focus at RB Consulting, Inc. for every customer is to help them stretch their IT dollar with best-fit solutions.  Then we implement it in a way that prepares our customers for future growth by keeping an eye on scalability and maintainability.

Latest Posts

Here are just a few of our recent blog posts and articles.

Is The Problem Likely To Change Or Evolve – A Moving Target?

One of the early assessments needed in solving a problem is whether it is a moving target. In particular, business problems often change or evolve while we build solutions. These changes can be upgrades to tools, compliance changes, or the...
Read More "Is The Problem Likely To Change Or Evolve – A Moving Target?"

What Is The Perfect Solution To Your Problem

We have spent some time defining our problem and are now ready to dream about that perfect solution. Perfection is hard to achieve. However, it is helpful to have a goal that aims high. If we fail to ask for...
Read More "What Is The Perfect Solution To Your Problem"

How do you currently solve your business problem?

We must start with our current approach as we continue to delve into a process to solve our business problems better. Thus, we must ask our next question: How do you currently solve your business problem? We started with a...
Read More "How do you currently solve your business problem?"

How Do I Find An IT Solution?

This post is the start of a series to walk one through the questions we must answer in finding solutions for business problems. We will focus on IT solutions because so many challenges are best solved through automation. That is...
Read More "How Do I Find An IT Solution?"

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How Do I Find An IT Solution?

This post is the start of a series to walk one through the questions we must answer in finding solutions for business problems. We will focus on IT solutions because so many challenges are best solved through automation. That is where software applications shine. However, there will be situations where your best solution is not found in IT. You will find a path to those other solutions when you answer the questions we explore.

Start Here

You can spend a lot of money on software consultants and solution providers. They may or may not guide you to the best solution. Therefore, this free list of questions may be the best investment of your time. It would be best if you answered these questions, or at least be aware of them, as you research what works best for you.

Before continuing, note that the best solution requires investing time and money. A good consultant or provider can guide you, but they will need to learn how your business works. This is not a summary or overview but will be in-depth. Think of it as building a house. You do not simply say, “I want a house with X bedrooms and Y baths,” there is far more detail you provide. A good business solution is no less complicated. The details will help you find an IT solution that fits you like a custom-tailored suit.

My Checklist of Questions

Let’s start with those questions we need to ask. We will explore them in more depth in this and upcoming posts.

What Is The Problem You Want To Solve?

This question appears evident at first glance. However, it is often skipped over or not provided the thought it deserves. The challenge in answering this question is to solve a problem and not one of the symptoms. Think of a doctor that treats a fever instead of curing a disease. Unfortunately, that is often what we do in business, particularly in software. An excellent way to approach this is to return to your childhood and ask “why” until you get to the root desire. It is incredible how often this provides not only a better solution but also one that is far simpler to implement.

An Example Problem To Solve

I think an example works best for this aspect. We can start with a customer that wants to be able to copy data from one application to another. The goal is to open application A, do a sort of screen print of data and then be able to paste the data into application B. Awesome, now ask why. They want to paste because they have orders entered into one system and then need to put that data into a fulfillment system. This situation is not uncommon. Multiple systems and data need to flow from one to another.

Rethink Your Process

We have a few jumping-off points. However, we will focus on the back end. What happens with the fulfillment system? Why enter data in that? The answer is that the order is printed out and handed to the warehouse for pick and shipping. The shipping information is printed and sent to someone to enter into the fulfillment application. Then, they repeat the process with application A. Then, an order is marked fulfilled, and data is entered into system A to show it was shipped. We can see where there are duplicate entry points and the opportunity for data entry errors. Fortunately, it is not uncommon for us to see a system’s flaws when we walk through it step-by-step. While some organizations require printed forms and data, that is becoming rare. Instead, the case is often that “we always did it that way,” and the challenge is changing rather than a business need. However, you can find an IT solution with less cost than you think.

Find The Right Perspective

The example also provides an error in perspective. Too often, we focus on a single problem or pain point and fail to step back and analyze how we got there. In the above case, the problem is not getting data from system A to system B. Instead, it is getting data from a customer through shipping, invoicing, and fulfillment. Software projects can struggle due to a change in scope or focus. The original problem is shown to be insufficient once the project starts. That can lead to many challenges we can avoid by starting with a better handle on our final goal. Instead, we jump to find an IT solution before knowing how to solve the problem correctly.

The First Question To Answer

Any successful journey has a starting point and a destination. Every project is the same way. We will improve our chances for success substantially when we spend time assessing where we are and where we want to go. Therefore, the first question you must answer is, “What is the problem you want to solve?” There is no need to find an IT solution until you have that answer. While there are consultants that can help you refine your answer or answers, you will be hard-pressed to find the best resources or approach until you have a solid solution to start with. We are available to help you in your journey. However, you can often do yourself a huge favor by asking yourself, “why?” a few more times before you search for someone to solve your problem.

Is The Problem Likely To Change Or Evolve – A Moving Target?

One of the early assessments needed in solving a problem is whether it is a moving target. In particular, business problems often change or evolve while we build solutions. These changes can be upgrades to tools, compliance changes, or the winds of change many businesses navigate. While the problems may be good ones to face (e.g., your business is growing faster than expected), they still can impact your approach to solving them. Thus, we have items to consider that may …

What Is The Perfect Solution To Your Problem

We have spent some time defining our problem and are now ready to dream about that perfect solution. Perfection is hard to achieve. However, it is helpful to have a goal that aims high. If we fail to ask for everything we want, we can miss out on excellent opportunities. There are many reasons to cut back on our ask. These include cost, time, budget, and even practicality. On the other hand, I have surprised many customers and product owners …

How do you currently solve your business problem?

We must start with our current approach as we continue to delve into a process to solve our business problems better. Thus, we must ask our next question: How do you currently solve your business problem? We started with a definition, but now we assume that there is some current solution. For example, we want fast fulfillment of our products. We are currently fulfilling orders, even if not in the best way, and that is our starting point. The Goal …