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  • How Do I Find An IT Solution?

    How Do I Find An IT Solution?

    This post starts a series to walk one through the questions we must answer in finding solutions for business problems. We will focus on IT solutions because so many challenges are best solved through automation. That is where software applications shine. However, there will be situations where your best solution is not found in IT.…

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  • An Improvement Journey Needs A Starting Point

    An Improvement Journey Needs A Starting Point

    One of the most common issues in a migration, integration, or almost any process improvement journey is defining the starting point. A customer uses a process that is so well known to them it is like muscle memory. The challenge is that they can often forget details because it is such a natural thing. Likewise,…

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  • Runaway Technical Debt

    Runaway Technical Debt

    I was recently listening to advice from Financial Guru Dave Ramsey about financial debt and how it can control us. The thought occurred to me that this is very much a factor in software development when we have technical debt. We need to avoid letting our pile of debt get out of control or something…

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  • Process Improvement On A Budget

    Process Improvement On A Budget

    While there are plenty of reasons to embrace large-scale process improvement projects to simplify, integrate, and automate your business, there are options for a budget or with less risk. The rise of tools like Zapier, IFTTT, Make, and native workflows in almost every tool put expensive and complex changes in the hands of nearly anyone.…

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