Tag Archives: communication

Thank You For Your Business – Customer Appreciation Tips

Thank You For Your Business – Customer Appreciation Tips

Each year we enter a season of giving and thankfulness as it winds down.  One of the things that come out of this is a sort of season of customer appreciation.  The challenge in this attitude is finding the best way to show our appreciation without coming off too sappy.  We want to thank our customers and build loyalty, not overwhelm them with more selling. To

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The Importance of Communicating Status and Plans

The Importance of Communicating Status and Plans

One of the best ways to control project success is to meet or exceed expectations.  One of the best ways to understand and impact expectations is through regular status and review.  Therefore, status reporting habits are an excellent way to improve the chances of success for your project. A Failure of Communicating Status I had an experience that has made me a firm believer in

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