Getting Started With a Solution Architecture

One of the first questions asked as I start or join a software project is what I think about the solution architecture. This question may either be an attempt to have the current architecture assessed or a first step in building the application. The answer can often be frustrating to the listener as it always begins with a question. Furthermore, there are questions that follow that first one. That does not mean there is no “template” for architecting a solution. …

Preparing for a Security Audit

The topic of security comes up a lot in IT circles. We see headlines every day about breaches and fear that our company could be next. Ok, that may not be exactly our response. However, hackers are real and a threat to every business that is online. That makes the idea of a security audit attractive to many managers and business owners. They want to be comfortable with where they stand and any associated risks. This may even be a …

Thank You For Your Business – Customer Appreciation Tips

Each year we enter a season of giving and thankfulness as it winds down.  One of the things that come out of this is a sort of season of customer appreciation.  The challenge in this attitude is finding the best way to show our appreciation without coming off too sappy.  We want to thank our customers and build loyalty, not overwhelm them with more selling. To Brand or Not To Brand The first decision to make with this customer appreciation “gifts” …